To renew a driver’s license or identification card, Ohioans are now able to visit and click on the “DL/ID Renewal” link. The total number of kiosks recently expanded from 18 to 24 statewide.
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After a successful transaction, a new vehicle registration card and license plate sticker print immediately.
The average transaction takes less than two minutes. “We constantly look for opportunities to modernize and improve our processes so that we can provide more service options to better meet customers’ diverse needs.” InnovateOhio|BMV technology tools include: “BMV Express” self-service kiosksīMV self-service kiosks allow customers to quickly renew and print out their vehicle registration. “The BMV is dedicated to using innovative solutions that enhance the overall customer experience for Ohioans,” said BMV Registrar Charlie Norman. Through this collaboration, Ohioans have saved over 500,000 hours that were previously spent in line at deputy registrar locations. In 2019, InnovateOhio partnered with the Ohio BMV to transform the customer experience.
“It’s great to see that more and more Ohioans are taking advantage of the many BMV services now available online, helping them save time and avoid the line.”
“This milestone is a product of InnovateOhio’s dedication to streamlining government services as part of our mission to make Ohio the most innovative, entrepreneurial state in the Midwest,” said Lt. Governor Jon Husted, in his role as Director of InnovateOhio, today announced that because of a number of technology solutions spearheaded by InnovateOhio, in collaboration with the Ohio BMV, Ohioans have saved over four million trips to in-person, deputy registrar locations.
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